Coffee Shop Authority — Turn Foot Traffic Into Regulars, Catering & Wholesale | Clients Authority
Now Onboarding Coffee Shops This Quarter
The Complete Café Growth Platform

The morning rush doesn't wait. Neither do customers.

Turn foot traffic, DMs, and searches into regulars, catering orders, and wholesale accounts. A premium café website, AI Café Concierge, catering intake, event bookings, loyalty campaigns, and review automation — one connected platform.

Capture Catering Orders Answer DMs Instantly Build Regulars Land Wholesale Accounts
Live
The AI Café Concierge
Sofia
Taking catering orders while you pull shots
Click to meet her ↓
Scroll
0/7
AI Concierge Coverage
<0s
Missed-Call Text Back
0
Growth Functions, One Platform
0%
Missed-Lead Recovery Model
6:12 AMOffice catering order for 25 captured overnight
7:48 AMMissed call during rush → order handled by text
9:15 AMIG DM answered — seasonal menu question
10:33 AMWholesale inquiry routed to owner
12:07 PMEvent space booked for Saturday workshop
2:26 PMLoyalty campaign brought back 12 regulars
4:41 PMGoogle review invitation sent post-visit
8:58 PMPrivate evening buyout inquiry captured
6:12 AMOffice catering order for 25 captured overnight
7:48 AMMissed call during rush → order handled by text
9:15 AMIG DM answered — seasonal menu question
10:33 AMWholesale inquiry routed to owner
12:07 PMEvent space booked for Saturday workshop
2:26 PMLoyalty campaign brought back 12 regulars
4:41 PMGoogle review invitation sent post-visit
8:58 PMPrivate evening buyout inquiry captured
01 — The Cost of Missed Opportunities

Great coffee builds a line. A system builds a business.

The margin isn't in one latte — it's in the regular who comes 200 times a year, the office that orders catering every Friday, and the café next door that stocks your beans. All of that starts with an answered message.

Right now, somewhere
A call rings out · unanswered An Instagram DM · still unread A voicemail · never checked A web form · waiting for a reply A ready-to-book customer · gone
Hover to pause · Click to advance
i.
Calls go unanswered during the rush

Peak hours are exactly when catering clients and wholesale buyers call.

ii.
Catering inquiries wait until closing

The office manager ordering for 30 books whoever confirms first.

iii.
Instagram DMs pile up

Menu questions, event asks, collab requests — read at 9 PM, gone by then.

iv.
Wholesale leads slip away

The restaurant asking about your beans never got a follow-up.

v.
Event space sits empty

Evenings and Sundays could be workshops, pop-ups, and buyouts.

vi.
No loyalty follow-through

Punch cards get lost; regulars drift to the new place without a nudge.

vii.
Reviews trickle in randomly

Hundreds of happy customers a week, a handful of Google reviews a month.

viii.
Seasonal launches reach only walk-ins

The pumpkin menu deserves more than a chalkboard.

The customer loved the coffee. The office needed catering. Nobody was there to answer.

01.
Never Miss a Message

Catering orders captured before you unlock the door.

Your AI Café Concierge takes catering inquiries at 6 AM, confirms headcount, delivery details, and timing, and books them into your calendar — while you're steaming milk for the morning line.

02.
Follow-Up on Autopilot

Wholesale and events, routed like the revenue they are.

Bean-stocking inquiries go straight to you with details already collected. Event and buyout requests get availability and pricing instantly. The high-ticket side of your café stops depending on a lucky answered call.

03.
One Platform, Not Eight Apps

Regulars made on purpose.

Digital loyalty campaigns, seasonal launch announcements, win-back messages for drifted regulars, and review invitations after great visits — automated, in your voice, from one platform.

02 — The Solution

One system for walk-ins, catering, wholesale, and everything between.

Clients Authority makes your café look as good online as your pours do in person — answering questions instantly, capturing catering and wholesale leads, booking your event space, and turning first-timers into regulars.

Seven functions, one platform
Website · The front door AI Concierge · Every message answered CRM · Every lead organized Booking · The calendar fills itself Follow-Up · Nobody slips away Reviews · Reputation on autopilot Social & Email · Always top of mind
The seven functions, connected below

Look like the café people cross town for.

A warm, premium website with menu, story, space, catering, and wholesale pages — built for how customers and B2B buyers actually find you.

Answer every channel — during every rush.

Your AI Café Concierge covers calls, texts, website chat, and DMs with your menu, hours, and offerings.

Win the high-ticket orders.

Catering intake, wholesale routing, and event-space booking workflows that respond in seconds, not at closing time.

Turn one visit into two hundred.

Loyalty campaigns, seasonal launches, and win-back flows that keep regulars regular — automated.

03 — The AI Concierge

Meet your AI Café Concierge.

Trained on your menu, hours, catering offerings, event space, and wholesale program. Answers instantly on every channel and routes high-value inquiries to you with details already collected.

What she handles
  • Answer menu, hours & location questions
  • Handle dietary & milk-alternative questions
  • Capture catering orders & headcounts
  • Send catering menus & pricing
  • Route wholesale inquiries with details
  • Book the event space & buyouts
  • Promote seasonal launches
  • Enroll customers in loyalty campaigns
  • Transfer special requests to staff
  • Request reviews after visits
Catering for 25, Captured at 6 AM
AI Concierge · Live Conversation
CustomerHi — can you do coffee catering for an office meeting Friday morning? About 25 people.
AI ConciergeAbsolutely. For 25 we'd suggest 3 coffee travelers plus a pastry box. Delivery or pickup?
CustomerDelivery if possible — we're 10 minutes away.
AI ConciergeWe deliver within 15 minutes of the shop. Friday at what time?
Customer8:30 AM.
AI ConciergeReserved for Friday 8:30 AM delivery. May I have your name, phone, and office address? I'll send the menu link so you can pick pastries.
Order Scoped
Delivery Confirmed
Slot Reserved
Menu Sent

The Concierge shares general menu and ingredient information but never guarantees allergen safety — allergy and cross-contact questions are always confirmed by your staff. Customer safety stays with your team.

04 — Try It Live

See how she actually responds.

Four moments every café lives weekly. Pick one and watch the AI Café Concierge handle it.

Live AI Response
Real Time
Website Chat · 6:04 AMDo you cater? Office breakfast Friday, ~20 people
AI ConciergeWe do! For 20 we'd suggest 2-3 coffee travelers plus a pastry assortment — roughly $140-$190 depending on picks. Delivery or pickup?
CustomerDelivery, 8:15 AM Friday
AI ConciergeBooked for Friday 8:15 AM delivery. Sending the catering menu now — reply with your pastry picks by Thursday noon.
SMS · 6 seconds after missed callHi, this is Sofia from Harbor Roast. We're mid-rush and missed your call — how can I help by text?
CustomerDo you have the space for a small book club Sunday afternoon? ~10 people
AI ConciergeYes — Sundays after 2 PM our back room is available, no fee with a $6/person minimum. This Sunday at 2:30 or 3:30?
Customer3:30!
AI ConciergeReserved. Confirmation sent — see your club Sunday.
IG DMHi! I run a bakery nearby — do you wholesale your beans?
AI ConciergeWe do — our wholesale program includes weekly delivery and barista training. May I grab your bakery name and weekly volume estimate so our owner can reach out with pricing today?
CustomerFlour & Co, probably 15-20 lbs/week
AI ConciergePerfect — passed to our owner with your details. Expect a call today with samples offered.
Win-Back · Day 45Hi Dana, we've missed you at Harbor Roast — the maple oat latte you always order is back for fall. This one's on us: show this text for a free 12oz this week.
CustomerOkay this is dangerously good marketing. Coming Thursday
AI ConciergeThursday it is. The maple oat will be waiting.
05 — The ROI

What catering, wholesale, and regulars actually add up to.

Move the sliders to match your café. This estimates the monthly revenue Clients Authority helps recover from catering orders, event bookings, and high-value inquiries currently missed.

Your Numbers

Adjust the three inputs to reflect your business.

Average High-Value Order (Catering / Event / Wholesale) $160
$25$1,500
Missed Calls & Inquiries / Week 12
3 / wk40 / wk
Inquiry-to-Order Rate 50%
20%85%
Estimated Monthly Recovered Revenue
$0
Per month, from currently missed opportunities
Missed orders recovered0 / wk
Additional bookings0 / wk
Annualized recovered revenue$0
Revenue Potential Recovered 0%
Model assumes ~65% of currently-missed inquiries are recovered by 24/7 AI response and multi-touch follow-up, then multiplied by your close rate and orders value. Illustrative projection, not a guarantee of revenue.
06 — Comparison

The old way. And a better way.

Eight moments that decide whether an interested customer becomes a booked one — the way most coffee shops and cafés handle them today, and the way Clients Authority handles them for you.

The Moment
The Old Way
With Clients Authority
Catering inquiry at 6 AM
Answered at close, if at all.
Scoped, priced, and booked before open.
Call rings during morning rush
Rings out at the busiest hour.
Instant text back handles it in the queue.
Wholesale buyer DMs
Buried under menu questions.
Routed to the owner with volume details captured.
Event space on a slow Sunday
Sits empty.
Bookable by chat with minimums enforced.
Seasonal menu launches
A chalkboard and one IG post.
Announced to the full customer list via SMS + email.
Regular stops coming in
Nobody notices for months.
45-day win-back with a reason to return.
Great visit ends
Review left to chance.
Automated Google review invitation.
Owner wants numbers
Guesswork from the till.
Orders, sources, and campaigns in one dashboard.
All Industries

One system. Seven industries.

The same connected growth platform, tailored to each niche. Explore how Clients Authority works for other business types.

One platform, trained for
Salons & Beauty Studios Med Spas & Aesthetics Dental Practices Cleaning Companies Auto Body Shops Law Firms Real Estate Teams Restaurants Coffee Shops & Cafés
Nine industries · One connected system
07 — What's Included

Everything you need to grow beyond the counter.

The full connected system, built around how café customers, catering clients, and wholesale buyers actually find and choose you.

The Café Website

  • Warm, premium homepage with your story
  • Menu pages with seasonal features
  • Catering page with packages & ordering
  • Wholesale program page
  • Event space & private buyout page
  • Gallery & location with parking info
  • Click-to-call & one-tap ordering links
  • Gift cards & merch promotion
  • Mobile-first responsive design
  • Local café SEO foundation

The Growth Engine

  • Customer CRM & inquiry pipeline
  • AI Café Concierge (calls, chat, SMS, DMs)
  • Missed-call text back
  • Catering intake & follow-up workflows
  • Wholesale lead routing
  • Event-space booking automation
  • Loyalty & win-back campaigns
  • Seasonal launch announcements
  • Google review automation
  • Source & campaign tracking
08 — Your Investment

Three ways to launch. One connected system.

Each tier is a fully configured, launch-ready café growth system. POS and online-ordering integrations are scoped during onboarding.

Three ways in
Essential · $2,000 launch system Growth · $4,000 · Most chosen Dominance · $6,000 · Full engine One-time setup · You own everything
Compare the tiers below
Tier 01
Authority Essential
$2,000
One-time setup · Launch package
The connected foundation your coffee shop is missing.
  • Professional conversion-focused website
  • Local search foundation & schema
  • CRM & unified inbox
  • Online booking calendar
  • AI Concierge (chat & SMS)
  • Missed-call text back
  • Lead capture forms
  • Appointment reminders
  • Review request workflow
  • Team training & launch support
Start with Essential
Tier 03
Authority Dominance
$6,000
One-time setup · Dominance package
Everything in Growth — plus AI voice, database mining & reporting.
  • Everything in Authority Growth
  • Voice AI answering & qualifying calls
  • Full database mining & segmentation
  • Multi-channel drip & retention campaigns
  • Custom automations & integrations
  • Advanced reporting & dashboards
  • Membership & loyalty workflows
  • Priority strategist & support
  • Multi-location or multi-service ready
  • Quarterly strategy review sessions
Start with Dominance

Built for you. Owned by you.

Every tier includes the full initial build and configuration around your coffee shop. Your website, CRM, data, and customer relationships remain yours. Platform usage, texting, calling, and third-party integration fees vary by plan and provider.

09 — Common Questions

What café owners ask us.

Straight answers about how Clients Authority works for coffee shops and cafés.

Quick answers inside
Launch time · 2 to 4 weeks Ownership · 100% yours Voice AI · Growth tier & up Platform fees · disclosed upfront Your data · stays your data
Tap any question below for the full answer
It works alongside them. The Concierge handles conversations, catering intake, events, wholesale, and marketing; day-to-day drink orders keep flowing through your existing POS and ordering apps. Direct integrations are scoped during onboarding.
The opposite. It absorbs the calls, DMs, and catering back-and-forth your team currently squeezes between orders. Staff only get pulled in for special requests and final confirmations.
A complete connected system — a professional website, CRM, AI Concierge, booking, automated follow-up, review workflows, social scheduling, and email marketing — configured around your business and launched by our team.
Most launches happen in 2 to 4 weeks depending on scope, content approvals, and integration requirements. We handle the diagnosis, design, configuration, training, and testing so your team is not slowed down.
Yes. Everything we build and configure belongs to your business — the website, the CRM records, the conversations, the order history. You retain full ownership.
No responsible company can guarantee revenue. What we improve is the infrastructure responsible for response speed, capture, follow-up, and retention — the machinery that turns interest into orders.
Yes, ongoing platform hosting, texting, calling, email sending, and third-party integrations carry usage fees that vary by tier and volume. We disclose these clearly during the consultation.
The Next Step

The next catering order is typing right now.

Someone nearby needs coffee for twenty-five people Friday morning. The café that answers first gets the order — and usually keeps the account.

Website · AI Concierge · CRM · Booking · Follow-Up · Reviews · Social · Email

Free personalized demonstration · No obligation