Med Spa Authority — Turn Treatment Interest Into Consultations & Patients | Clients Authority
Now Onboarding Med Spas This Quarter
The Complete Patient-Growth Platform

Treatment interest is fleeting. Your system shouldn't be.

Turn treatment interest into consultations, booked appointments, and long-term patient relationships. A premium med spa website, AI Med Spa Concierge, consultation booking, lead nurturing, membership promotion, and review campaigns — one connected platform.

Book Consultations Nurture Leads Reactivate Patients Promote Memberships
Live
The AI Med Spa Concierge
Sofia
Answering treatment questions & booking consults
Click to meet her ↓
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AI Concierge Coverage
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Missed-Call Text Back
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Growth Functions, One Platform
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Missed-Lead Recovery Model
7:32 AMBotox inquiry captured from website
9:14 AMConsultation booked for filler review
10:47 AMFollow-up sent to undecided GLP-1 lead
11:28 AMMembership promo sent to inactive patient
1:03 PMMissed call text back → hydrafacial booked
2:45 PMPost-treatment review invitation sent
4:19 PMReactivation campaign booked a returning patient
9:52 PMAfter-hours website chat booked Tuesday consult
7:32 AMBotox inquiry captured from website
9:14 AMConsultation booked for filler review
10:47 AMFollow-up sent to undecided GLP-1 lead
11:28 AMMembership promo sent to inactive patient
1:03 PMMissed call text back → hydrafacial booked
2:45 PMPost-treatment review invitation sent
4:19 PMReactivation campaign booked a returning patient
9:52 PMAfter-hours website chat booked Tuesday consult
01 — The Cost of Missed Opportunities

Med spa leads are valuable — and they disappear quickly.

Potential patients research several providers before making a decision. If your response is slow, your website is unclear, or your follow-up is inconsistent, you lose them to the practice that answered first.

Right now, somewhere
A call rings out · unanswered An Instagram DM · still unread A voicemail · never checked A web form · waiting for a reply A ready-to-book customer · gone
Hover to pause · Click to advance
i.
Calls go unanswered during treatments

Your team is with a patient. The caller decides to try the next spa on the list.

ii.
Website inquiries wait for a manual reply

Curious patients cool off within minutes when nobody responds.

iii.
Social followers never become patients

Followers watch — and never take the next step to book.

iv.
Interested patients ask questions but never schedule

Great conversations that end in silence, because no follow-up happens.

v.
Previous patients aren't reminded about maintenance

Fillers wear off. Retail runs out. Nobody reaches out.

vi.
Memberships and packages are under-promoted

Your most profitable offer sits invisible in your service list.

vii.
Treatment pages don't build enough trust

Generic descriptions don't answer the specific questions patients actually have.

viii.
Staff drowns in repetitive questions

Front desk spends the day explaining the same three things instead of caring for patients.

The patient wanted the treatment. The information existed. Your system did not deliver it fast enough.

01.
Never Miss a Message

She answers Botox questions at 11 PM.

Your AI Med Spa Concierge shares approved information about your treatments, pricing ranges, and consultation process — through phone, text, website chat, and social. Curious patients get answers instantly instead of waiting until tomorrow. Consultations get booked while interest is still hot.

02.
Follow-Up on Autopilot

The consultation request that comes in Friday night is confirmed by Friday night.

Auto-nurture sequences for consultation requests, membership prospects, and undecided leads. Interest doesn't have to convert on day one — the system stays present until timing is right.

03.
One Platform, Not Eight Apps

Every patient in your database, segmented and reachable.

Reactivation campaigns for patients due for maintenance. Membership offers for high-value candidates. Post-treatment review invitations. Educational email flows. All from one connected platform.

02 — The Solution

A connected system for the entire patient journey. Not just a website.

Clients Authority helps your practice present treatments professionally, build local Google visibility, answer approved questions instantly, capture consultation requests, follow up with undecided leads, and reactivate previous patients.

Seven functions, one platform
Website · The front door AI Concierge · Every message answered CRM · Every lead organized Booking · The calendar fills itself Follow-Up · Nobody slips away Reviews · Reputation on autopilot Social & Email · Always top of mind
The seven functions, connected below

Present treatments the way patients shop.

Premium treatment pages, membership offers, provider profiles, and trust signals designed for the aesthetic buyer.

Answer every treatment question, 24/7.

Your AI Med Spa Concierge shares approved information about Botox, fillers, GLP-1, hydrafacials, laser, and every other service — day or night.

Nurture leads until they are ready.

Multi-touch follow-up workflows for consultation requests, membership prospects, and undecided leads.

Turn every patient into a repeat patient.

Reactivation campaigns, membership renewal reminders, treatment maintenance flows, and referral programs — automated.

03 — The AI Concierge

Your AI Med Spa Concierge.

Trained on your treatments, provider approvals, hours, and policies. Explains services, captures consultation requests, books appointments, and hands medical questions to your clinical team.

What she handles
  • Explain treatments using approved info
  • Provide business hours and location
  • Share approved general pricing
  • Answer frequently asked questions
  • Collect contact information
  • Check consultation availability
  • Book consultations directly
  • Transfer medical questions to staff
  • Trigger multi-touch follow-up
  • Promote memberships and packages
Booking a Botox Consultation
AI Concierge · Live Conversation
CustomerHi, I've been thinking about trying Botox for my forehead. What's the process and pricing?
AI ConciergeGreat question! Botox typically starts at $12 per unit, and most foreheads use 20 to 30 units. The first step is a complimentary consultation with our injector. Would you like to book that?
CustomerYes! Do you have anything next week?
AI ConciergeI have Tuesday at 3 PM or Thursday at 11 AM available. Which works better?
CustomerThursday please.
AI ConciergeReserved. May I have your name, phone number, and email so we can confirm and send the new-patient intake?
Treatment Explained
Price Shared
Consultation Booked
Intake Sent

The AI Concierge does not diagnose, prescribe, determine medical eligibility, interpret symptoms, or replace a licensed healthcare professional. Clinical decisions stay with your clinical team.

04 — Try It Live

See how she actually responds.

Four scenarios your med spa faces every week. Pick one and watch the AI Med Spa Concierge handle it.

Live AI Response
Real Time
Website Chat · 10:47 PMCurious about your pricing for lip filler. What do you charge?
AI ConciergeGreat question. Our lip filler starts at $650 for a full syringe of Juvederm or Restylane. The first step is a complimentary consultation with our injector. Would you like to see availability?
CustomerYes, next Tuesday possibly?
AI ConciergeTuesday at 2 PM or 4 PM is available. Which works?
SMS · Sent 5 seconds after missed callHi, this is Sofia from Radiance Med Spa. We just missed your call — is there anything I can help you with?
CustomerYes, I want to know about your GLP-1 program
AI ConciergeHappy to help. Our medical weight-loss program starts with a consultation with our clinical team. Pricing depends on the protocol we design for you. Would you like to book a consultation?
CustomerYes please
AI ConciergeI have Wednesday at 10 AM or Friday at 3 PM. Which works?
IG DMJust saw your under-eye Botox reel — does it really work? How much?
AI ConciergeGreat results with the right patient. Under-eye areas typically need 4-8 units of Botox, at $12 per unit. Complimentary consultation to see if you're a candidate. Interested?
CustomerYes!
AI ConciergePerfect. I have Thursday at 1 PM or Saturday at 10 AM. Which works better?
Nurture · Day 7Hi Jessica, we noticed you looked into our filler consultation last week. Any questions I can help answer, or would you like to book?
CustomerStill thinking! Do you have any promotions?
AI ConciergeYes — this month we're offering a $100 credit for first-time filler patients when you book before the 31st. Want me to check availability?
CustomerYes let's do it
AI ConciergePerfect. What day works for you next week?
05 — The ROI

What a full consultation calendar actually looks like.

Move the sliders to match your med spa. This calculator estimates the monthly revenue Clients Authority helps recover from patients currently slipping through your existing process.

Your Numbers

Adjust the three inputs to reflect your business.

Average Patient Value / Visit $550
$100$3,000
Missed Calls, DMs & Inquiries / Week 12
2 / wk40 / wk
Consultation-to-Treatment Rate 55%
20%90%
Estimated Monthly Recovered Revenue
$0
Per month, from currently missed opportunities
Missed leads recovered0 / wk
Additional bookings0 / wk
Annualized recovered revenue$0
Revenue Potential Recovered 0%
Model assumes ~65% of currently-missed inquiries are recovered by 24/7 AI response and multi-touch follow-up, then multiplied by your close rate and leads value. Illustrative projection, not a guarantee of revenue.
06 — Comparison

The old way. And a better way.

Eight moments that decide whether an interested patient becomes a booked one — the way most med spas handle them today, and the way Clients Authority handles them for you.

The Moment
The Old Way
With Clients Authority
A treatment question comes in at 9 PM
Waits until tomorrow. Patient books elsewhere.
AI Concierge shares approved info, books consultation.
A consultation request submits Friday
Sits until Monday. Interest cools.
Instant CRM entry, confirmation, and follow-up sequence.
A missed call comes in during a treatment
Voicemail. Rarely called back same day.
Automatic text back within seconds.
A patient hesitates after consult
One follow-up call, then forgotten.
Multi-touch nurture sequence over 30 days.
A patient is due for filler maintenance
Nobody reaches out.
Automatic maintenance reminder at 90-day mark.
A patient completes a treatment
Review request whenever the front desk thinks of it.
Automated review invitation same day.
Owner wants to promote memberships
Manual list rebuild. Post once, hope for the best.
Segmented database. Scheduled campaign across SMS + email.
A previous patient goes inactive 6 months
Disappears entirely.
Reactivation campaign automatically triggered.
All Industries

One system. Seven industries.

The same connected growth platform, tailored to each niche. Explore how Clients Authority works for other business types.

One platform, trained for
Salons & Beauty Studios Med Spas & Aesthetics Dental Practices Cleaning Companies Auto Body Shops Law Firms Real Estate Teams Restaurants Coffee Shops & Cafés
Nine industries · One connected system
07 — What's Included

Everything you need to run a full patient-growth engine.

The full connected system, built around the way med spa patients actually research treatments and book consultations.

The Med Spa Website

  • Premium homepage & brand experience
  • Treatment & service pages
  • Provider & team profiles
  • Membership & package pages
  • Testimonials & results (compliant)
  • Online consultation booking
  • Treatment-based SEO foundation
  • New-patient intake integration
  • Mobile-first responsive design
  • Promotions & seasonal offers

The Growth Engine

  • Treatment CRM & consultation pipeline
  • AI Med Spa Concierge
  • Missed-call text back
  • Multi-touch lead nurturing
  • Patient reactivation campaigns
  • Membership & retention workflows
  • Google review automation
  • Social media scheduling
  • Educational email campaigns
  • Lead source & ROI tracking
08 — Your Investment

Three ways to launch. One connected system.

Each tier is a fully configured, launch-ready patient-growth system. HIPAA-enabled workflows involving protected health information require appropriate configuration, BAAs, and compliance review — priced separately as needed.

Three ways in
Essential · $2,000 launch system Growth · $4,000 · Most chosen Dominance · $6,000 · Full engine One-time setup · You own everything
Compare the tiers below
Tier 01
Authority Essential
$2,000
One-time setup · Launch package
The connected foundation your med spa is missing.
  • Professional conversion-focused website
  • Local search foundation & schema
  • CRM & unified inbox
  • Online booking calendar
  • AI Concierge (chat & SMS)
  • Missed-call text back
  • Lead capture forms
  • Appointment reminders
  • Review request workflow
  • Team training & launch support
Start with Essential
Tier 03
Authority Dominance
$6,000
One-time setup · Dominance package
Everything in Growth — plus AI voice, database mining & reporting.
  • Everything in Authority Growth
  • Voice AI answering & qualifying calls
  • Full database mining & segmentation
  • Multi-channel drip & retention campaigns
  • Custom automations & integrations
  • Advanced reporting & dashboards
  • Membership & loyalty workflows
  • Priority strategist & support
  • Multi-location or multi-service ready
  • Quarterly strategy review sessions
Start with Dominance

Built for you. Owned by you.

Every tier includes the full initial build and configuration around your med spa. Your website, CRM, data, and customer relationships remain yours. Platform usage, texting, calling, and third-party integration fees vary by plan and provider.

09 — Common Questions

What med spa owners ask us.

Straight answers about how Clients Authority works for med spas.

Quick answers inside
Launch time · 2 to 4 weeks Ownership · 100% yours Voice AI · Growth tier & up Platform fees · disclosed upfront Your data · stays your data
Tap any question below for the full answer
The standard configuration is designed for general marketing and nonclinical lead management. Any workflow involving protected health information requires HIPAA-enabled configuration, executed BAAs, technical safeguards, and separate compliance review.
Yes. The Concierge shares approved general information about your treatments, hours, pricing, and process. Clinical questions, medical eligibility, contraindications, and symptom interpretation are always transferred to your licensed staff.
A complete connected system — a professional website, CRM, AI Concierge, online booking, automated follow-up, review workflows, social scheduling, and email marketing — configured around your business and launched by our team.
Most launches happen in 2 to 4 weeks depending on scope, content approvals, and integration requirements. We handle the diagnosis, design, configuration, training, and testing so your team is not slowed down.
Yes to both, on the Growth and Dominance tiers with Voice AI enabled. The Concierge answers approved calls, communicates through text and website chat, and books appointments directly into your calendar. Voice AI is subject to plan availability, call usage, phone configuration, and applicable telecommunications laws.
Yes. Everything we build and configure belongs to your business — the website, the CRM records, the customer conversations, the appointment history. You retain full ownership.
No responsible company can guarantee customers or revenue. What we improve is the infrastructure responsible for response speed, booking, follow-up, retention, and visibility — the machinery that determines whether interested customers actually become booked customers.
Yes, ongoing platform hosting, texting, calling, email sending, and third-party integrations carry usage fees that vary by tier and volume. We disclose these clearly during the consultation. Your one-time setup covers the build and configuration of the entire connected system.
The Next Step

Build a patient-growth system that works beyond business hours.

The consultation request that comes in at 10 PM should be booked by 10:01 PM. That is the difference a connected system makes.

Website · AI Concierge · CRM · Booking · Follow-Up · Reviews · Social · Email

Free personalized demonstration · No obligation